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Order status

Track your order

Every order moves through the same seven-stage pipeline. Send us your order ID and we'll confirm exactly where your project stands.

Awaiting paymentPaidIn progressPreview sentRevision requestedDeliveredCompleted

Online tracking is being connected. Until then, every status is confirmed personally by email — usually within a few hours, always within one business day.

How your order progresses

  1. 1

    Awaiting payment

    Brief received — payment details being prepared.

  2. 2

    Paid

    Payment confirmed.

  3. 3

    In progress

    Your thumbnail is in production.

  4. 4

    Preview sent

    Preview shared for your feedback.

  5. 5

    Revision requested

    Applying your requested changes.

  6. 6

    Delivered

    Final files sent to your email / portal.

  7. 7

    Completed

    Order closed and confirmed.